Talkital: artificial intelligence in support of customer service
Rote memorization and accumulation of specific information no longer need to be a human concern in the era of artificial intelligence. Free yourself to focus on what truly matters while reducing costs, communication noise, and other human errors with Talkital.
Daily Challenges
Hire a highly proactive, adaptable, and eager-to-learn employee for your company. This newcomer, after a few hours of training, will absorb the veteran's experience, becoming an expert.
Furthermore, Talkital's artificial intelligence drastically reduces human errors, maintaining consistency in tone of voice and communication with both internal and external audiences. Constant updating through various document formats ensures that your bot is always up-to-date and contributes to:
Centralization of information
No more spreading all your business information across different systems and documents. With artificial intelligence, you gather and organize everything in one easy-to-access tool. Allowing all users to find what they need quickly.
Quality and consistency in customer service
Difficulty in finding information quickly, communication noise among employees, mood swings, and other external issues, which are completely out of control, can impair the quality of customer service and, consequently, your revenue.
Avoid cognitive overload
The excessive volume of information, along with the complexity in interpreting business rules, can lead to cognitive overload. Let artificial intelligence handle rote memorization and accumulation of highly specific institutional information, allowing your employees to focus on what really matters.
Explore documents with ease!
You don't need to worry about converting your files to a specific format, the bot can be trained using various data sources, including text documents (PDF, DOC, TXT), videos, audio transcriptions, and even website content.
Train your bot in minutes: simplifying the integration process!
The platform's training is a straightforward process, and in a few moments, your bot will be stocked with years of information on everything relevant to your business and will be prepared to convey it clearly and simply, while respecting all guidelines regarding tone of voice and brand identity.
Train your bot in minutes: simplifying the integration process!
The platform's training is a straightforward process, and in a few moments, your bot will be stocked with years of information on everything relevant to your business and will be prepared to convey it clearly and simply, while respecting all guidelines regarding tone of voice and brand identity.
How Talkital can help you in your daily life
Discover how our Artificial Intelligence solution, trained directly with your company's documents, can redefine customer experience and operational efficiency across various fronts of your business.
Instant responses
Empower your Chatbot to provide instant and simple answers even in the face of the most complex topics, saving valuable time for customers and the support team.
Product usage metrics
Track how the chatbot is being used on a daily basis through the most relevant and valuable metrics so that you can understand user behavior and make necessary adjustments.
Create as many bots as you need
Imagine directing support to a specialist according to each user's needs. By working with more than one bot, you can divide information by department, and your customer can access what is most suitable in a simple way, through a single chat.
Answer review
Review the answers provided by the robot so that it becomes increasingly accurate with the information. In Talkital, you also have access to user feedback.
Specialized customer service
Talkital offers agile and efficient support to assist you with any questions or issues that arise when training or using the tool.
Customized solutions for clients
Our chatbot can learn individual preferences, and this is fully applied in communication, allowing the definition of tone of voice, simulation of emotions, and reactions in specific situations. In addition to enabling the targeting and identification of customers who are closer to completing a purchase, for example.
Plans and Benefits
Enterprise
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Custom number of chatbots
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Queries based on the company's needs
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Customized features
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5GB to train your bots.
Starter
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2 BOT’s personalizados (projetos)
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1000 mensagens/Bot
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Compra de bots e mensagens extras
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5GB para treinar seus BOTs.
Professional
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5 BOT’s personalizados (projetos)
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5000 mensagens/Bot
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Compra de bots e mensagens extras
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5GB para treinar seus BOTs.
Extended
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10 BOT’s personalizados (projetos)
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10000 mensagens/Bot
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Compra de bots e mensagens extras
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5GB para treinar seus BOTs.
Enterprise
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Número personalizado de chatbots
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Consultas com base nas necessidades da empresa
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Recursos personalizados
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5GB para treinar seus BOTs.
DEMO
Fill out the form below and secure your access to Talkital's exclusive demo. Experience firsthand the power of artificial intelligence and discover how it can revolutionize your interactions with internal and external customers. It's quick, and you'll receive access within 2 days.
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FAQ
Talkital is an artificial intelligence-powered chatbot platform that offers exceptional customization for a 100% unique service experience.
Talkital uses ChatGPT technology to understand and adapt to each customer’s communication style. This results in contextualized and personalized responses, providing a more human customer service experience.
The multi-format integration of Talkital’s customer service chatbot allows the tool to absorb various types of data, such as text documents, videos, and audio transcriptions. This enriches interactions, providing more detailed, comprehensive, and fully tailored responses to the contexts of your business.
By automating responses and processing information quickly and accurately, Talkital reduces the time spent on common questions, significantly improving the operational efficiency of companies in internal communication or even with the end customer.
The use of artificial intelligence together with the variety of possibilities to supply the bot with specific and exclusive information from each company makes Talkital suitable for a variety of sectors, including retail, services, healthcare, and much more. Any company looking to enhance its customer service can reap the benefits that this tool provides.
Talkital uses ChatGPT’s advanced technology to enhance natural language understanding, enabling more natural and contextual interactions with users.
Yes, Talkital is designed to learn and improve over time, incorporating feedback and adjusting its responses based on users’ past interactions.
Yes, Talkital’s customer service bot can be trained and adapted to handle specific terms or unique jargon from your business segment, ensuring accurate and relevant responses.
Yes, Talkital is highly customizable, allowing adjustments to the appearance and voice to align with your brand’s visual and auditory identity.
The use of ChatGPT’s AI through Talkital’s bot offers significant benefits in various sectors, including, but not limited to, customer service, technical support, internal communication, and employee interaction.
Yes, it is possible to cancel your plan at any time.
Contact Information
talkital@kital.app
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